When the decision is made that threat level is high and parents and authorities must be notified,the EVJO may become extremely upset.The best thing the crisis worker generally can do is:

Question

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Using "I understand" and "broken record" statements can help the crisis worker to reassure the client that they are cared for and understood, without minimizing their emotions or dismissing their concerns. This approach can help to deescalate the situation and build trust between the client and the worker, making it more likely that the client will cooperate with necessary actions to ensure their safety. Options B, C, and D may be perceived as confrontational, minimizing, or coercive, which can make the situation worse and damage the therapeutic relationship.

When the Decision Is Made That Threat Level Is High