While working in the surgical unit,the nurse notices that a patient speaks a language that she cannot understand.The nurse is aware that the hospital has a number of postoperative instructions,translated videos,and brochures in this patient's language,in addition to having a translator on staff.These are all examples of:

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There are a number of standards for culturally,linguistically,and socially appropriate services in health care,which include translation of signage and commonly used written educational material and other material for members of predominant language groups in the local service area.This is in addition to ensuring that interpreters and bilingual staff are available whenever possible.Family and friends are not considered adequate substitutes because they lack the knowledge to interpret terms and concepts relevant to clinical or nonclinical encounters.

While Working in the Surgical Unit,the Nurse Notices That a Patient