In a total quality program which of the following would be a role of an executive officer?
A)Understand how each task and process within the scope of work contributes to the organizational goal.
B)Understand how to standardize processes and procedures
C)Understand the interrelationships between errors,near-misses,corrective actions,and preventive actions
D)Understand the interrelationships between processes,services,customers,suppliers,and employees within their business model

Question

Quizplus · Accepted Answer

An executive officer in a total quality program needs to understand the interrelationships between processes, services, customers, suppliers, and employees within their business model in order to identify areas of improvement, ensure customer satisfaction, and maintain effective supplier relationships. Options A, B, and C are important but do not specifically fall under the role of an executive officer.

In a Total Quality Program Which of the Following Would