In Porter's five factor model,each of the three competitive forces concerns the danger of ________.
A)suppliers favoring rival companies
B)customers taking their business elsewhere
C)investors refusing to back up new projects
D)employees not working toward organizational goals

Question

Quizplus · Accepted Answer

In Porter's five factor model, the three competitive forces are threat of new entrants, threat of substitute products or services, and bargaining power of customers. The danger of customers taking their business elsewhere relates to the bargaining power of customers, which is one of the three competitive forces. Therefore, the correct answer is B.

In Porter's Five Factor Model,each of the Three Competitive Forces