Since the relationships between organizations and customers emerge from joint activity,customers have as much control as companies.

Question

Quizplus · Accepted Answer

The statement is true. The relationship between organizations and customers is a two-way street. Customers have the power to choose whether or not to engage with a company, and their actions can influence the company's success. Therefore, it is important for companies to prioritize the needs and preferences of their customers in order to maintain a mutually beneficial relationship.

Since the Relationships Between Organizations and Customers Emerge from Joint