Which of the following patients may be helped by the pharmacy technician?

Question

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A 74 year old woman asking for a specific brand of incontinence pads may be helped by the pharmacy technician. The other patients should be given an opportunity to be counseled by the pharmacist. Since the pharmacy technician is not authorized to counsel patients, the pharmacy technician must refer the patients to the pharmacist for proper counseling.

Which of the Following Patients May Be Helped by the Pharmacy