The pharmacist is on break when a woman comes running into your pharmacy asking for an EpiPen for her son, who is having a severe allergic reaction. What is the most appropriate response you can make to this situation?

Question

Quizplus · Accepted Answer

You should call 911 for this patient. As a pharmacy technician, you do not have the authority to give out a medication without a prescription, not even in an emergency situation. Going away to find the pharmacist would prolong the time to treatment for this patient. Telling her to go to the emergency room would not be appropriate in this case, because her son needs rapid emergency treatment.

The Pharmacist Is on Break When a Woman Comes Running