Jason's team is launching a new support service network for their cellular phone customers. As the leader, Jason coordinates all functions of the launch and has sufficient managerial autonomy to make independent decisions. Jason is considered the:

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Jason is considered the process owner.
Key Takeaway: A process owner in an organization or a company has sufficient power and autonomy to be decision makers. They often lead groups and are responsible for the outcome of processes within projects. A process owner usually reports to senior executives and is held responsible for delays and other complications.

Jason's Team Is Launching a New Support Service Network for Their