The Define phase is the first phase of Six Sigma's DMAIC cycle. If this phase is not planned for and carried out thoroughly, a project may stall and not transition to other phases successfully. Which of the following project statements is well-defined?

Question

Quizplus · Accepted Answer

"Reduce the reject rate of service B from 30% to 10% within 2 calendar years" is a well-defined project statement.
Key Takeaway: Well-defined project statements are important in that they present a concrete goal that that has a time limit and a measurable outcome. In this example, a period of 2 years provides a guideline for employees to plan their activities to reach this goal while the percentage reduction of 20 is a measurable goal.

The Define Phase Is the First Phase of Six Sigma's