During Normal Veterinary Activities, a Number of Circumstances and Situations

During normal veterinary activities, a number of circumstances and situations arise in which hospital staff exercise their understanding of the Human-Companion Animal Bond. Which of the following choices represent activities where it is important for staff to have an understanding of this bond?

A) During a treatment or handling when a procedure might cause pain or fright
B) When dealing with animal behavior problems while at the hospital
C) When dealing with requests for low cost veterinary services
D) All of the above