Which of the Following Choices Is a Client Interaction Task

Which of the following choices is a client interaction task that veterinary hospital managers perform?

A) Promote a positive attitude among staff, and motivate them to carry out the practice's vision and mission.
B) Make bookkeeping entries, produce reports, and train others to read data and make entries
C) Evaluate general-business, health, professional-liability, worker's compensation, and/or company-auto insurance policies yearly
D) Placate and/or compensate clients distressed by long waits, scheduling glitches, and other problems.