In order to effectively employ therapeutic communication, it is important to use techniques that encourage clients to open up and speak more freely. All of the following statements made by the nurse aide are therapeutic, except:

Question

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Saying, "You'll feel better soon," is not therapeutic. This is an example of unwanted reassurance, in which the nurse aide uses clichés or comforting statements of advice as a means to reassure the client. The other choices convey therapeutic communication techniques such as seeking clarification (Choices A and B) and reflecting (Choice C).

In Order to Effectively Employ Therapeutic Communication, It Is Important