As a native of Mexico, Hugo is coming to you in order to sort out some of his issues with acculturation and his parents' issues with his success in the United States so far. Before offering to bring Hugo's parents into a session, it would be important to know:

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Before you begin to provide services for the family, it could go a long way in helping them to understand what they need and how to go about getting it. What's more, you will know that if you are able to connect with them in ways that are important to them. All of those things (language, explanation, etc.) are included in cultural services that should be made available where possible.

As a Native of Mexico, Hugo Is Coming to You