You administer a file server named Serv1. One morning you discover that you cannot access network resources after logging on to Serv1. You installed a new service pack and an updated network adapter driver on Serv1 a few hours ago. You performed a complete backup of Serv1, including the System State data, before you installed the service pack and updated the driver. Which of the following should you do first to restore network communications?
A)Use the Backup and Restore Wizard on Serv1 to restore the backup from the previous night.
B)Use Roll Back Driver to uninstall the updated driver for the network adapter and revert back to the previous driver.
C)Restart Serv1 and select Last Known Good Configuration option from the boot menu.
D)Locate and delete the registry settings for the network adapter driver in the Registry Editor on Serv1.

Question

Quizplus · Accepted Answer

You should use Roll Back Driver to uninstall the updated driver for the network adapter and revert back to the previous driver.
Key Takeaway: To rollback a device driver, open the Computer Management Console by right-clicking the My Computer icon on the Start menu and selecting Manage. In the left pane of the console, select Device Manager. Once loaded in the right pane, expand the category for the device whose drivers you wish to roll back. Right-click the device in the list and select Properties. On the device's Property sheet, select the Driver tab. Click the Rollback Driver button.

You Administer a File Server Named Serv1