Which performance improvement tool is effective for determining the forces that are impacting on a process or outcome?

Question

Quizplus · Accepted Answer

A fishbone diagram is effective for determining the forces that are impacting on a process or outcome. The horizontal line of the fishbone is the process or outcome. The bones of the fishbone represent the forces that are impacting on the process or outcome. Many performance improvement teams use fishbone diagrams during their brainstorming.

Which Performance Improvement Tool Is Effective for Determining the Forces