Which term is best defined as a specialized communication skill that is used to resolve conflicts, especially when all must agree on an important issue or intervention?

Question

Quizplus · Accepted Answer

Negotiation is a specialized communication skill that is used to resolve conflicts, especially when all must agree on an important issue or intervention. Some negotiations are bilateral and others are multilateral. Like power and influence, negotiation must be done in an ethical manner. For example, you must negotiate in good faith.

Which Term Is Best Defined as a Specialized Communication Skill