A nurse manager has deliberately changed the method of nursing care delivery system from functional nursing to team nursing. A licensed practical nurse rejects the change and is refusing to take part in the process. Which of the following is the most effective strategy to overcome the resistance of the licensed practical nurse?
A)Make use of coercion with the licensed practical nurse.
B)Provide incentives.
C)Schedule a face-to-face meeting and confront the issue.
D)Focus on the negative effects of functional nursing.

Question

Quizplus · Accepted Answer

The most effective strategy when dealing with a person who is resistant to change is to confront the issue head-on. Confrontation allows verbalization of feelings, identification of problems, and planning of strategies to resolve the issue. Option A may cause further resistance. Option B may solve the issue temporarily; it does not address the main concern of the licensed practical nurse. Option D is not correct; it is more effective to focus on the benefits of team nursing.

A Nurse Manager Has Deliberately Changed the Method of Nursing