_______is any occasion on which the brand or product is used by end customers.
A) Customer touch point
B) Retailers touch point
C) Company touch point
D) None of the above
Correct Answer:
Verified
Q11: CRM technology can help in
A)Designing direct marketing
Q12: _uses sophisticated mathematical and statistical techniques such
Q13: The main drawback of CRM is
A)Implementing CRM
Q14: The marketing messages committed to customers wishes
Q15: The method used to assess real cost
Q17: A consumer buying behavior is influenced by
A)Cultural
Q18: _ exerts the broadest and deepest influence
Q19: Indian marketers use a term called socioeconomic
Q20: Socioeconomic system classifies urban households into _
Q21: For the rural areas, the socioeconomic system
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