In Selecting a Sample for a Telephone Company,a Researcher Used

In selecting a sample for a telephone company,a researcher used the local telephone book.Given that individuals with an unlisted number,individuals with cell phones,and individuals without any type of phone would not be included,this illustrates which type of non-sampling error?

A) incorrect population definition
B) sampling frame non-representative of the population
C) non-response errors
D) faulty problem definition