________ is defined as the fundamental rethinking and redesign of business processes.

Question

Quizplus · Accepted Answer

Reengineering, also known as process reengineering, involves a complete overhaul and rethinking of business processes with the goal of improving efficiency, productivity, and customer satisfaction. Benchmarking, baselining, and reverse engineering may involve analyzing and improving existing processes, but they do not entail the same level of fundamental redesign as reengineering. Restructuring typically refers to organizational or leadership changes rather than process redesign.

________ Is Defined as the Fundamental Rethinking and Redesign of Business