Outside consultants should not be used to provide training and coaching on benchmarking and other quality-related efforts.

Question

Quizplus · Accepted Answer

Outside consultants may have expertise and experience in benchmarking and quality-related efforts that can benefit the organization. Using their services can provide valuable insights, knowledge, and skills to help improve the organization's performance. However, it is essential to select the right consultant who understands the organization's needs, culture, and objectives and aligns their training and coaching accordingly. It is also important to involve internal teams and experts in the benchmarking and quality-related efforts to ensure sustainability and ownership of the implementation.

Outside Consultants Should Not Be Used to Provide Training and Coaching