In a value chain, service involves _____.
A)processing raw materials into finished goods
B)identifying customer needs and generating sales
C)activities to support customers after the sale of products
D)tasks associated with receiving, storing, and disseminating incoming goods

Question

Quizplus · Accepted Answer

Service in a value chain typically refers to activities that support customers after the sale of products, such as customer service, maintenance, and repair services. These activities are crucial for maintaining customer satisfaction and loyalty.

In a Value Chain, Service Involves _____