Which of the following functions is coordinated by a supply chain management (SCM) system?
A) Procuring materials and transforming them into intermediate and finished products or services
B) Capturing information about customer interactions for sales personnel and customer service representatives
C) Focusing on long-term relationships with customers
D) Improving budget allocation and managing cash flows

Question

Quizplus · Accepted Answer

Supply chain management (SCM) systems are designed to manage the flow of goods and services from raw materials to finished products. Procurement and transformation of materials falls under this category.

B) Capturing customer interactions is typically managed by customer relationship management (CRM) systems.
C) Focusing on long-term customer relationships may involve various systems, but it is not a specific function of SCM.
D) Budget allocation and cash flow management may be monitored by SCM systems, but it is not their primary function.

Which of the Following Functions Is Coordinated by a Supply