In a customer relationship management (CRM)system, marketing strategies focus on:
A)long-term relationships with customers.
B)transactions with customers.
C)organizing contacts with business partners.
D)abiding government regulations.

Question

Quizplus · Accepted Answer

CRM systems are designed to build and maintain long-term relationships with customers by managing interactions, improving customer service, and enhancing customer satisfaction and loyalty.

In a Customer Relationship Management (CRM)system, Marketing Strategies Focus On