Ralph hangs a sign in front of his office that reads, "Ralph, Expert Mediator." In fact, Ralph has no training as a mediator. If Cindy uses Ralph's services and finds the agreement he negotiated to be nonsense, she may:
A) sue him for failing to perform in a professional manner
B) sue him for assault
C) not sue him, mediators may not be liable
D) appeal the agreement to the Chamber of Commerce
E) appeal the agreement to the Mediator's Guild

Question

Quizplus · Accepted Answer

Ralph's sign implies that he is an expert mediator, which creates a duty of care for him to perform at a professional level. Since he doesn't have the proper training and expertise, if Cindy uses his services and the agreement is nonsensical, she may have grounds to sue him for failing to perform in a professional manner.

Ralph Hangs a Sign in Front of His Office That