The following are basic elements in which Continuous Improvement framework (leadership; planning; service orientation; information and analysis; employees and workplace climate; process management; excellence levels and trends
A)Six Sigma
B)Total Quality Management (TQM)
C)Zero Defect
D)Malcolm Baldridge Quality Award

Question

Quizplus · Accepted Answer

The elements listed are part of the criteria for the Malcolm Baldrige Quality Award, which focuses on performance excellence through leadership, strategic planning, customer focus, measurement, analysis, workforce focus, and operations.

The Following Are Basic Elements in Which Continuous Improvement Framework