Process of manage information about customers to maximize loyalty is said to be
A)company relationship management
B)supplier management
C)retailers management
D)customer relationship management

Question

Quizplus · Accepted Answer

The process of managing information about customers to maximize loyalty is known as Customer Relationship Management (CRM). This involves strategies, practices, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving sales growth.

Process of Manage Information About Customers to Maximize Loyalty Is