The difference between and internal and an external customer is:
A) internal customers usually work in the business, external customers do not.
B) quality-oriented businesses care only about external customers.
C) external customers care about what they receive, internal customers do not.
D) internal customers do not evaluate quality, and external customers do.
Correct Answer:
Verified
Q12: -----------is theapplication of quality principles to all
Q13: .Innovation is the activity leading to changes.
A)planned
B)accidental
C)virtual
D)user
Q14: Quality management system of a organization based
Q15: V-model uses test models
A)component testing, integration testing,
Q16: Which of the following is a principle
Q18: Costs associated with efforts to prevent errors
Q19: What is meant by Kaizen?
A)card signal
B)to avoid
Q20: What is the aim of fool proo?ng
Q21: ISO 14000 quality standard is related with
A)environmental
Q22: What is quality assurance?
A)quality assurance deals with
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