Penny Swyne, an Agent Employed by Bear Broker-Dealers, Has Received

Penny Swyne, an agent employed by Bear Broker-Dealers, has received a written complaint via e-mail from Mr. Wolf regarding her performance as his agent. What are Ms. Swyne's legitimate options?

A) Ms. Swyne can call Mr. Wolf and offer to meet him for a romantic dinner and try to convince him to revoke the complaint.
B) As illegal as it may sound, since the complaint was via e-mail, Ms. Swyne can hit the delete button and make it all go away.
C) Ms. Swyne must forward the complaint to the state Administrator.
D) Ms. Swyne must provide Bear Broker-Dealers with a copy of the complaint.