A client is surprised that the public health nurse does not ask many questions concerning the past medical history but appears to already know it. What is the best response by the nurse to address the client's concerns?

Question

Quizplus · Accepted Answer

One of the most beneficial advantages of using EHRs is the ability to enter data once and reuse them multiple times. This capability reduces redundancy and can reduce errors by providing the history from previous encounters. When an individual is readmitted, the previous data can be reviewed and update with the goal of decreasing charting time and improving continuity of care. The past history should always be reviewed as there may be something relevant for the current visit. The nurse should not wait to review the past history but do it while with the client, so any questions can be addressed at that time. Expecting a former nurse to provide the details would be unethical and inappropriate, since the chances are great that the nurse would not remember all the details.

A Client Is Surprised That the Public Health Nurse Does