Mr. W. is a 51-year-old auto mechanic who comes to the emergency room wanting to be checked out for the symptom of chest pain. As you listen to him describe his symptom in more detail, you say "Go on," and later, "Mm-hmmm." This is an example of which of the following skilled interviewing techniques?

Question

Quizplus · Accepted Answer

This is an example of facilitation. Facilitation can be posture, actions, or words that encourage the patient to say more.

Mr W Is a 51-Year-Old Auto Mechanic Who Comes to the the Emergency