A patient tells you about her experience with prolonged therapy for her breast cancer. You comment, "That must have been a very trying time for you." What is this an example of?

Question

Quizplus · Accepted Answer

This is an example of validation to legitimize her emotional experience. "Now that you have had your treatment, you should not have any further troubles" is an example of reassurance. "I understand what you went through because I am a cancer survivor myself" is an example of empathy. "So, you have had a lumpectomy and multiple radiation treatments" is an example of summarization as applied to this vignette.

A Patient Tells You About Her Experience with Prolonged Therapy