A nurse is writing an e-mail to a colleague that includes the following statement: "IT SHOULD NOT TAKE SOMEONE OVER AN HOUR TO ASSIST WITH A BEDBATH." How might the colleague interpret this statement?
A) Shouting
B) Swearing
C) An emoticon
D) An acronym

Question

Quizplus · Accepted Answer

The use of all capital letters in written communication, such as emails, is commonly interpreted as shouting or raising one's voice. This is because capital letters can appear visually aggressive and are often used online to represent loudness or strong emphasis.

A Nurse Is Writing an E-Mail to a Colleague That