A nurse administrator is reviewing numerous client surveys returned from clients recently hospitalized on a specific nursing unit. The clients voiced dissatisfaction with care because of miscommunication among staff, poor scheduling of client procedures, and lack of adequate transport services. The nurse administrator is examining:
A) Dashboards.
B) Throughput.
C) Demand forecasting.
D) Human resource management system.

Question

Quizplus · Accepted Answer

Throughput refers to the processes and systems involved in moving patients through the healthcare system efficiently. The dissatisfaction expressed by clients regarding miscommunication among staff, poor scheduling of client procedures, and lack of adequate transport services directly relates to issues in the throughput process, which includes scheduling, communication, and transportation services within the healthcare setting.

A Nurse Administrator Is Reviewing Numerous Client Surveys Returned from Clients