A client tells the nurse, "I'm not so sure that I like the computer as my chart. I've heard so many horror stories of security problems on the computer." Which response by the nurse demonstrates understanding of the recent strategic planning goals aimed at inspiring confidence and trust in health information technology?
A) "We are doing everything possible to protect the confidentiality of your health information."
B) "This technology will make it possible for everyone to have use of electronic medical records."
C) "It might sound strange, but we can exchange information with others so your care will improve."
D) "By using this technology, we can provide better care because we can actually measure the care you receive."

Question

Quizplus · Accepted Answer

A) The nurse's response directly addresses the client's concern about security and confidentiality, which is a key aspect of building trust in health information technology.

A Client Tells the Nurse, "I'm Not So Sure That