The Vietnamese mother of a child being seen in the clinic avoids eye contact with the nurse.Considering cultural differences,the best explanation for this is that the parent:

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In some ethnic groups eye contact is avoided.In the Vietnamese culture an individual may not look directly into the nurse's eyes as a sign of respect.The nurse providing culturally competent care would recognize that the mother does not feel responsible for her child's illness,she does not feel inferior to the nurse,and she is not embarrassed to seek health care as reasons for the mother to avoid eye contact with the nurse.

The Vietnamese Mother of a Child Being Seen in the Clinic