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Paxton Haberdashery Sells Various Hats to Its Customers

Question 34

Multiple Choice

Paxton Haberdashery sells various hats to its customers. The owner knows that while top hats are not the top seller, they do generate the most revenue. As a result, Paxton Haberdashery tends to market top hats more than any other type of hat in its store. Which part of the marketing concept does this best demonstrate?


A) customer satisfaction
B) focus on serving customers
C) emphasis on profitability, not sales
D) customer relationship management
E) supply and demand

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