Daisy Castillo's management duties at Care Hospice used to involve supervising volunteers, nursing staff, and social workers who reported directly to her. Recently, her job duties changed. She now coordinates the efforts of other managers who have employees reporting directly to them. Castillo has transitioned from being a ________ manager to being a ________ manager.

Question

Quizplus · Accepted Answer

Initially, Daisy Castillo was directly supervising staff, which is characteristic of a supervisory or first-line manager. Now, she coordinates the efforts of other managers, which is a role typically associated with middle management.

Daisy Castillo's Management Duties at Care Hospice Used to Involve