Ilya is an independent quality assurance expert. She is sent to Evolution Hardware to review the quality assurance procedures in the company's manufacturing and shipping areas. She also reviews procedure documentation and employee training records related to the quality assurance procedures. Evolution Hardware is most likely using the ________ technique.
A) Six Sigma
B) benchmark evaluation
C) ISO 9000 series
D) analytic utility
E) statistical process control

Question

Quizplus · Accepted Answer

ISO 9000 series standards focus on quality management systems, including the documentation of procedures and the verification of employee training, which matches the activities described.

Ilya Is an Independent Quality Assurance Expert