Illango is hired to work in a newly created Operations Management department for a large bank. In this role, he will be creating checking and savings accounts for customers and processing loans for members. Illango works in a service business.

Question

Quizplus · Accepted Answer

Operations Management in a bank, involving creating accounts and processing loans, is a part of service delivery, making it a service business.

Illango Is Hired to Work in a Newly Created Operations