When members of a newly appointed tuition committee first met, they addressed each other by title and family name (e.g., "Dr. Einfatt"). They continued to do so throughout the life of the committee. This is an example of a group norm established by
A) reference to a general cultural norm.
B) latency.
C) explicit statements.
D) primacy.
E) a critical incident.

Question

Quizplus · Accepted Answer

The group norm was established by primacy, as the initial behavior of addressing each other formally set the standard for future interactions.

When Members of a Newly Appointed Tuition Committee First Met