When people are in emotional distress, they are most likely to act on a referral to a human service agency when it comes from:

Question

Quizplus · Accepted Answer

People are more likely to act on referrals from individuals they trust and have personal interactions with, such as a hairdresser, bartender, or neighbor, especially when in emotional distress. These personal connections often provide a sense of trust and credibility that impersonal sources lack.

When People Are in Emotional Distress, They Are Most Likely