One Research Study Found That One of the Results of an Open-Access

One research study found that one of the results of an open-access policy to records, allowing clients to read their own records, resulted primarily in

A) much shorter but less useful records.
B) records that had far less speculation and hearsay.
C) constricting workers so they tended to hide or omit very relevant but disturbing data.
D) workers not keeping records or keeping their own informal records.