All of the following statements about benchmarking are true, except:
A) Benchmarking can be a psychological tool that helps overcome resistance to change.
B) Benchmarking provides measurements that are useful in setting goals.
C) Benchmarking is a systematic approach to identifying the best practices to help an organization take action to improve performance.
D) Benchmarking should be focused only on studying competitors.
Correct Answer:
Verified
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