Susan has just been hired at an advertising firm. When she begins her orientation, a coworker discusses the patterns of behavior that are expected from her in regard to sustainability. The details of the company's recycling program are described; as an employee, Susan is expected to follow all the recycling rules and guidelines. This describes the

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The details about expected behaviors, such as following recycling rules and guidelines, reflect the organizational culture, which encompasses the values, beliefs, and norms shared by members of an organization.

Susan Has Just Been Hired at an Advertising Firm