Dan has just been laid off from his job. He was given only a few weeks' severance pay, and he has a family to support and little savings in the bank. His former office mate, Elana, is trying to be supportive and wants to avoid terminator statements that only make things worse. Which of the following is an example of a terminator statement?
A) "I bet you feel cheated by your boss."
B) "I'm sure everything will turn out fine in the end."
C) "You must be concerned about how you'll pay your bills."
D) "I can imagine the news was a pretty big shock."
E) "You're probably worried about how you're going to tell your family."

Question

Quizplus · Accepted Answer

Terminator statements are phrases that fail to acknowledge a speaker's emotions, shutting down his or her opportunity to express them.

Dan Has Just Been Laid Off from His Job