Nara, a research associate for an insurance company, is composing an email to her supervisor. She needs to explain why the data assessment she has been working on will not be ready until tomorrow and to apologize for the delay. Her message is an example of ________ communication in the workplace.

Question

Quizplus · Accepted Answer

Communication in formal professional networks can be characterized as either downward (as superiors would address their subordinates), upward (as workers would relate to their bosses), or lateral and horizontal (as peers relate to peers in relatively equal status).

Nara, a Research Associate for an Insurance Company, Is Composing