In a 15-minute family interview, after asking a question, the nurse pauses and remains silent while the grandmother, whose English is limited, replies to the question. The nurse makes eye contact with her and nods while she talks. When she is finished, the nurse asks a few follow-up questions. Which principle is the nurse utilizing in this session?

Question

Quizplus · Accepted Answer

The nurse is utilizing therapeutic conversation by actively listening, making eye contact, and asking follow-up questions to engage in a meaningful dialogue with the grandmother. This approach helps in understanding the patient's perspective and building a therapeutic relationship.

In a 15-Minute Family Interview, After Asking a Question, the Nurse