The best way for a practitioner toconfirm his or her understanding of the discussion in a telephone conversation with a client is to:
A)tape all client telephone calls
B)take accurate notes during the conversation
C)send a hard copy of a follow-up letter tothe client
D)ensure important discussions with clients only take place face toface

Question

Quizplus · Accepted Answer

Sending a hard copy of a follow-up letter to the client allows the practitioner to summarize and confirm the details discussed during the telephone conversation, ensuring both parties have a clear and documented understanding of the conversation's outcomes.

The Best Way for a Practitioner Toconfirm His or Her