__________ are groups of highly trained individuals performing a set of interdependent job tasks within a natural work unit. The team members rely on consensus-type decision-making to perform their work duties, solve problems, or deal with internal or external customers.
A)Cross-functional teams
B)Self-directed teams
C)Project teams
D)Task-force teams

Question

Quizplus · Accepted Answer

The description provided in the question matches the characteristics of self-directed teams. These teams are composed of highly trained individuals who work closely with each other and rely on consensus decision-making to carry out their duties efficiently. They are responsible for their work output and solving problems, making them self-directed. Cross-functional teams involve individuals from various functional areas to complete a specific project, whereas project teams work together to achieve a common goal. Task-force teams are also temporary groups of individuals who work together to address a specific problem.

__________ Are Groups of Highly Trained Individuals Performing a Set